Troubleshooting the AI Gift Finder
Fix issues with the AI Gift Finder not loading or returning results.
If the AI Gift Finder isn't working properly, try the following steps.
1. Check Your Internet Connection
The AI Gift Finder requires an active and stable internet connection to generate suggestions. Make sure you're connected to Wi-Fi or mobile data.
2. Update the App
Make sure you're on the latest version of Birthday Reminder Widget:
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iPhone: Open the App Store > search for Birthday Reminder Widget > tap Update if available.
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Android: Open the Google Play Store > search for Birthday Reminder Widget > tap Update if available.
3. Restart the App
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Close Birthday Reminder Widget completely (swipe it away from your recent apps).
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Reopen the app.
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Try the AI Gift Finder again.
After following these steps, the AI Gift Finder should load and display personalized gift suggestions.
If the issue persists, contact us at support@birthdayreminder.app with a description of the error you're seeing.